Spa Manicures Spa Pedicures Nails Enhancement Other Services Waxing & Finishing Student
Our Company

Store Policies
*Tardiness
Scheduled appointment have a 15 minute grace period to allow for traffic snarts or parking difficulties. If you anticipate that you will be later than 15 minutes, please call ahead to see if we have availability to complete your service in full. Therefore, if you arrive more than 15 minutes later, we reserve the right to refuse partial or complete services.
*Health
If you have a potentially contagious condition on your hands or feet, signs of fungus or wart for example, we cannot provide services to you without the express written consent or a physician. We also cannot perform services if open or infected wounds are present. If you have a condition on your hands or feet that you think is suspect, please notify of us before the service begins, and we will advise you the whether or not services can be legally and safety performed.
*Children
We love to do children’s nails. However, unattended children in the salon are disruptive and dangerous. If you have children under 10 who are nor receiving nail services, please keep them safe.
*Cell Phones
Please be respectful of the people around you who are trying to relax during their nail services. Use a moderate speaking tone if you need to take a call. Hands free devices are strongly encouraged so that you don’t contaminate your nails with dirt or oils from your manicurist. DISCLAIMER: We are not responsible for your lost or damaged cell phone or personal belongings.
*Payment
We take all forms of credit cards and non-pin debit cards, checks made payable to: VICTORIA NAILS 2, and cash. Your manicurist will receive full tips no matter what your payment method is. Tips are not pocked (expect for parties), not are any service fees subtracted from them. We do not take deferred payments. If you are not satisfied with your nails, we will happily fix them. If you leave the salon without paying, we will contact the police and prosecute theft of service to the fullest extent of the law.
*Refunds
If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. Absolutely no cash refunds will be given after you have left the salon.
*Guarantee
Enhancements and gel polish manicures are guaranteed for 5 business days after your appointment; excluding breakages. If you lose an enhancement or notice chips or lifting in the first five days, please call us schedule a free repair. Repairs after 5 days or for breakages, tears and corner breaks are $3 each. Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service. Traditional polish services are not guaranteed.
*Serveillance
For your safety, and ours, our premises are monitored with digital video surveillance.
*We Reserve the Right to Refuse Service To:
- Anyone with a nail condition we suspect may be contagious.
- Anyone with open or infected wounds on the treatment area.
- Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services.
- Anyone more than 15 minutes late for an appointment.
- Rude, mean or disrespectful people

Thank you



 
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